Terms and Conditions
Welcome to the Well Family Empay Clinic. By accessing or using our website, online services, or visiting our clinic, you agree to and are bound by the following Terms & Conditions. Please read them carefully before you use our services.
General Information
Well Family Empay Clinic ("the Clinic," "we," "our," or "us") offers healthcare services to patients in accordance with professional medical guidelines. These Terms apply to all visitors, patients, and clients who utilize our website and clinic services.
Medical Disclaimer
All information provided on our website or through online channels is for general informational purposes only. It is not intended as medical advice or a substitute for professional diagnosis, consultation, or treatment. Always consult a qualified healthcare provider for concerns about your health or medical condition.
Appointment and Cancellations
Appointments can be arranged in person, over the phone, or online (if available). Patients must give accurate personal and contact information. If you need to cancel or reschedule an appointment, please notify the clinic at least 24 hours beforehand. The Clinic maintains the right to reschedule or cancel appointments due to emergency, staff availability, or other unforeseen situations.
Patients Responsibilities
By availing of our services, you agree to: Provide complete and accurate personal, medical, and insurance information. Follow medical advice and prescribed treatment plans. Treat clinic staff and other patients with respect. Settle all fees and charges as required by the Clinic.
Privacy and Data Protection
Your personal and medical information is kept confidential in accordance with the Data Privacy Act of 2012 (Republic Act 10173). We collect and store only necessary data to provide proper medical care and improve our services. For more information, please refer to our Privacy Policy.
Fees and Payments
Service fees are subject to change without prior notice. Payment must be made in full upon completion of the service, unless other arrangements are made. We accept cash and other approved payment methods (as posted in the clinic). Refunds are not generally issued unless due to billing errors or service cancellations initiated by the Clinic.
Use of Website and Online Services
By using our website, you agree to: Not use it for unlawful or unauthorized purposes. Not attempt to disrupt, hack, or misuse any online feature or patient portal. Acknowledge that website content (text, images, designs) is owned by Well Family Empay Clinic and protected by copyright.
Limitation of Liability
Any indirect, incidental, or consequential damages resulting from the use of our website or services. Any loss arising from reliance on online information instead of consulting a licensed medical professional.
Changes to these Terms
Well Family Empay Clinic reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will take effect immediately upon posting on our website.
Contact Us
If you have questions or concerns about these Terms, please contact us at:
📍 Well Family Empay Clinic
📞 (0961) 479 4976
📍 Bf International Village, 788 Coconut drive, Malunggay St, Las Piñas, 1740 Metro Manila